qi hub

Practice Readiness

Scaling, optimising, improving

For practices ready to strengthen performance, this pathway focuses on optimising systems, improving efficiency, and embedding consistent quality improvement. Use data, structured cycles, and advanced tools to measure impact, streamline workflows, and sustain long-term improvements.

Prepare practices for effective QI initiatives

Designed to build QI capability from the ground up, this section focuses on preparing practices to engage in data-driven improvement, align clinical and business processes, and meet accreditation and compliance requirements. It provides the essential building blocks needed to move from setup to structured quality improvement in real-world general practice settings across Australia.

  • Define practice structure, roles, and responsibilities
  • Clinical systems setup (EHR, billing, workflows)
  • Introduction of QI concepts to the team
  • Voluntary Patient Registration (VPR)
  • Patient population definition and priority cohorts
  • Recall and reminder systems
  • Accurate demographic and clinical data capture
  • Data cleaning guidance (coding, completeness, duplicates)
  • Standardised data entry practices
  • Regular data quality checks
  • Baseline population health reporting
  • Data extraction tools (Primary Sense, PenCAT, POLAR)
  • Workforce planning (GPs, nurses, admin, allied health)
  • Team roles in QI
  • Workflow mapping (appointments, recalls, care planning)
  • Team-based care
  • General practice funding overview
  • MBS understanding
  • Linking clinical care to business processes
  • Basic performance reporting
  • Accreditation requirements and timelines
  • Policies, procedures, and documentation
  • Safety and risk management systems
  • Internal review or mock assessment

Where to next?

Access Practice Readiness Templates

(link to template section in the hub)

Select toolkits for early initiatives

(link to QI Activity toolkits)

Go to templates
Browse toolkits

Unlock your protentional by joining NINCo

Join our vibrant community where passion meets purpose. As a member, you gain exclusive access to a treasure trove of resources, insights, and opportunities to make improvements within the community.

Become a member
membership