Evidence shows that seeing the same GP and healthcare team regularly leads to better health outcomes. By registering with MyMedicare, general practices and patients are mutually agreeing that they have an ongoing care relationship, an important foundation for continuity of care and more integrated, person-centred care.   MyMedicare, alongside other changes aims to strengthen Medicare for all Australians, and provide additional benefits for patients, and benefits for general practices and healthcare providers.

MyMedicare is voluntary and creates a unique relationship between a patient and one general practice: designating them as their preferred general practice for ongoing care. General practices can register through PRODA, and patients can register quickly and easily through Medicare Online or the Express Plus Medicare Mobile app, These digital systems also provide access to a range of other useful information for patients such as Medicare card details, make or track Medicare claims, add new family members (babies), safety net information and organ donation information. Patients can also register by completing a paper registration form and returning this to their general practice.

Choosing a MyMedicare Practice

When choosing a MyMedicare practice patients should register with the general practice that:

• Provides care related to a chronic condition (a condition that will last >6 months, for example, ongoing pain, asthma, diabetes, arthritis, kidney disease, osteoporosis, COPD, hypertension, heart disease).
• Is their usual general practice where they currently (or plan to) receive ongoing care and support.
• Regularly provides longer (level C and D) telehealth bulk billed appointments.
• Is delivering the General Practice in Aged Care Incentive (regular visits and care planning) for permanent residential aged care home residents.

Current Medicare Items and Incentives linked with MyMedicare

The following Medicare items and incentives are linked with MyMedicare.

• The General Practice in Aged Care Incentive program – which supports ongoing care for permanent residential aged care residents.
• GP Chronic Conditions Management Plans – MyMedicare registered patients can only access these at their MyMedicare practice. Patients not registered for MyMedicare can access these at any practice they regularly attend (their usual general ).
• Long Telehealth Level C and D MBS items –  MyMedicare registered patients are eligible for bulk billed longer MBS funded phone-based telehealth consultations with their MyMedicare practice.

Future MyMedicare Changes

MyMedicare will continue to evolve to promote continuity of care for primary care providers and patients to strengthen Medicare and improve health outcomes.

The following Medicare items and incentives will have links with MyMedicare from 1 November 2025:

• The new Bulk Billing Practice Incentive Program – requires practices and general practitioners to register with MyMedicare to participate.
• GP Mental Health Treatment Plans – changes to the Better Access program encourage patients to access GP Mental Health Treatment Plans through their MyMedicare registered practice, or their usual GP.

Additionally, the Review of General Practice Incentives includes recommendations to link future practice incentives with MyMedicare.